Are you having trouble downloading games from Xbox Game Pass? Is the problem that you can’t download games from Xbox Game pass? Don’t worry; you’re not alone! Many Xbox users have experienced difficulty in downloading games from the Xbox Game Pass.
Fortunately, this article provides a comprehensive guide to help you resolve this frustrating issue. We’ll provide step-by-step instructions on how you can troubleshoot and fix this issue, so you can start playing your favorite games as soon as possible. So, let’s get started!
Why can’t I download games from Xbox Game Pass?
Some reasons you can’t download games from Xbox Game pass include the following:
- Storage space: You may not have enough storage space on your device.
- Availability of the game: The game may not be available in your region.
- Game update: The game may require an update to the latest version.
- Internet plan: You may not have enough data allowance on your internet plan.
- Device compatibility: Your device may not be compatible with the game.
- Subscription type: You may not have an active Xbox Live Gold subscription.
- Server issues: The game may be temporarily unavailable due to server issues.
Now that we have that out of the way let us now dive into the solutions that we recommend for you to use.
How to fix Xbox Game Pass games not downloading?
1. Reset the Windows Store cache
- Press the Windows key on your keyboard or the Windows logo on your Taskbar, then type wsreset in the text entry.
- Then click on the most relevant result you find.
- Allow the command to execute.
- After executing, then restart the Xbox app.
2. Run Windows Troubleshooter
- Press Windows + I together to launch the Settings app, locate System in the left panel, followed by Troubleshoot on the right side.
- In the Troubleshoot menu, select the Other trouble-shooters option.
- After that, scroll down until you find Windows Store Apps and click the Run button.
- Let the troubleshooter run, and then follow the instructions to fix bugs found.
3. Repair the app
- Press Windows + I together to open the Settings window, then click Apps & features under Apps.
- Under Apps & features, search for Xbox, click on the 3 dots next to it, and click the Advanced options.
- Then locate the Reset section and click on the Repair button.
- When the repair is complete, restart your computer.
4. Reset the app
- Press Windows + I together to open the Settings window, then click Apps & features under Apps.
- Under Apps & features, search for Xbox, click on the 3 dots next to it, and click the Advanced options.
- Then locate the Reset section and click on the Reset button.
- When the reset process is complete, restart your computer.
5. Change region
- Press Windows + I together to open the Settings window, then click Time and language option.
- Next, choose the Language & region option.
- Then set your Country or region to the United States in the Region section.
6. Contact Xbox support

Another solution, if you cannot download games from the Xbox Game Pass, is to contact Xbox Support for assistance.
To do so, you can visit the Xbox Support website. When reached, you can chat with an Xbox Support representative or submit a request.
You can also contact Xbox Support via their Twitter handle (@XboxSupport) or the Xbox Support App.
In conclusion, the solutions provided in this guide will go a long way to bring workable solutions for you. After trying them, let us know which solutions work best for you.
Generally, Xbox games are designed to be played online directly from your Xbox console. Downloading it may sometimes require that you purchase them separately.