4 Fixes if Windows 11 Fingerprint Sensor Isn’t Working

The most common problem users face while using fingerprints is the fingerprint sensor not working in Windows 11. Entering your password every time you want to log in can be frustrating.

Fingerprint sensors have become a popular and convenient way to log in to your computer and authenticate transactions. However, like any technology, fingerprint sensors can experience issues that prevent them from working correctly.

This article will outline four effective fixes to help you get your Windows 11 fingerprint sensor working again.

Why did my fingerprint option disappear Windows?

There could be many causes for this problem, but the primary causes are listed below.

• System update: Sometimes, system updates can cause the fingerprint option to disappear from the login screen. This happens when the driver for the fingerprint scanner is not compatible with the updated version of Windows.
• Driver issues: If there is an issue with the driver for the fingerprint scanner, then it can cause the option to disappear.
• Hardware failure: The option will disappear if the fingerprint scanner has malfunctioned or stopped working. This can happen if there is damage to the scanner
• Disabled Biometric services: If the Biometric Services are disabled or not started in Windows, the fingerprint option may not be visible.
• Power settings: If the computer’s power settings are set to low power or power saver mode, the fingerprint scanner may be disabled to save power.
• Antivirus software: Some antivirus software can cause conflicts with the fingerprint scanner driver, leading to the option disappearing.
• User account issues: If the user account settings have been changed, the fingerprint option may disappear from the login screen.
• Corrupted Windows files: In some cases, corrupted Windows files can cause the fingerprint option to disappear.

How do you fix an unresponsive fingerprint sensor?

1. Add another fingerprint to your PC

1. Select the Start button in the taskbar.
   
2. Click the Settings option.
   
3. Select Accounts on the left side of your screen and choose Sign-in options.
   
4. In the Fingerprint recognition option, click the small arrow, locate the Set up another finger section, and click the Add a finger option.
   
5. Follow the on-screen instruction to add a new finger.
6. Finally, try to use your PC with the newly set up fingerprint and see if it works.

2. Update drivers

1. Hold the Windows + X keys simultaneously and select Device Manager.
   
2. Click on the little arrow next to the required driver, right-click on it, and choose Update driver.
   
3. Choose Search automatically for drivers.
   
4. Follow the on-screen instructions to install any available updates.

3. Check for system update

1. Select the Start option in the taskbar and choose Settings.
   
2. Click the Windows Update option.
   
3. Choose Check for updates.
   

4. Reinstall the driver

1. Hold the Windows + R keys simultaneously, input devmgmt.msc in the Run dialogue box, and hit Enter.
   
2. Click the little arrow to see more options, right-click the required driver, and click Uninstall device.
   
3. Click the Uninstall button in the pop-up menu to confirm.
   
4. Reboot your system; Windows will automatically install a related driver.

Is a built-in scanner better than a USB fingerprint scanner?

We recommend a built-in scanner because it is typically more convenient and integrated with the device, making it easier to use and reducing the need for additional hardware. It can also be more secure as it is typically harder to tamper with or bypass a built-in scanner.

On the other hand, a USB fingerprint scanner can be more versatile as it can be used with multiple devices and is usually more portable.

Ultimately, the choice between a built-in scanner and a USB fingerprint scanner will depend on factors such as the level of security required, the specific use case, and personal preference.

By following the steps in this article, you can troubleshoot and resolve issues with your fingerprint sensor on Windows 11, ensuring that you can use this convenient and secure authentication method with ease.

However, if these solutions do not work, it may be necessary to seek further assistance from a technical expert or the device manufacturer.