Are you running Windows 11 and struggling with the OneDrive sync feature? Then this guide is for you. This article will provide five easy ways to fix OneDrive sync issues on Windows 11.
We will explain how to fix common issues such as missing folders, incorrect file synchronization, and other related problems like how to reset OneDrive on Windows 11. We will also discuss how to troubleshoot and diagnose sync issues. That and how to configure the OneDrive app for optimal performance.
Why does OneDrive keep having sync issues?
A variety of different factors can cause OneDrive sync issues. It is essential to realize that this may include poor internet connection and many other reasons.
These reasons may include the following:
- Insufficient storage: File size you want to synch should not be larger than the available storage space on the local device, or OneDrive will not be able to sync.
- Network connection: If your network connection is weak or unstable, OneDrive may struggle to sync files. OneDrive sync may also be pending.
- Firewall settings: If your firewall settings are blocking OneDrive from accessing the internet, it will be unable to sync.
- Outdated version of OneDrive: If your OneDrive is not up to date, it may not be able to sync properly.
- File size limitations: OneDrive has a file size limitation of 15GB, so if the files you are trying to sync exceed this size, it won’t work.
Now let’s look at solutions that will help rectify this issue.
How do I fix OneDrive sync issues on Windows 11?
1. Get more storage to fix OneDrive sync issues Windows 11
- Begin by clicking the vertical 3 dots on the top-right corner of the OneDrive screen and select the Settings options.
- Once done, click on Get more storage.
- Finally, purchase storage with your OneDrive account.
2. Add OneDrive to the Windows Defender Firewall whitelist
- Firstly, press the Windows + S keys to bring up the search bar and enter Windows Defender Firewall and click on the app.
- Then click on the Allow an app or feature through Windows Defender Firewall on the menu on the left side.
- Now click on the Change settings option.
- After that, scroll down to locate OneDrive in the Allowed apps and feature menu, which should automatically be whitelisted.
- Tick to check OneDrive if unchecked and then check both Private and Public boxes.
- Afterward, click the Allow another app… button at the bottom if it’s not there or OneDrive still doesn’t work.
- In the next window, choose Browse…
- In the new File Explorer window, search for Microsoft OneDrive.
- Select either the specific folder or the file you want to whitelist on Defender Firewall.
- On the next window, click on the Add option accordingly.
- Once that is done, click on the OK option.
- Finally, close Defender Firewall and check if OneDrive sync problems on your PC.
3. Return to default DNS
- Firstly, press the Windows + S keys to bring up the search bar and enter Windows Defender Firewall and click on the app.
- Enter control panel in the search entry and click on the app to launch it.
- Then click on the drop-down menu next to View By.
- In the drop-down options, select Category.
- Next, select Network and Internet.
- Open the Network and Sharing Center on the next window.
- Select Change adapter settings on the left-side menu.
- Then right-click on Ethernet0 or your Wi-Fi network, depending on what is available on your PC, and select Properties.
- Afterward, double-click on Internet Protocol Version 4 (TCP/ICPv4).
- When done, select Obtain DNS server address automatically.
- Finally, click on OK to save changes.
4. Use Command prompt to reset OneDrive
- Firstly, press the Windows + S keys to bring up the search bar and enter Command Prompt and click on the app. Click on Run as administrator.
- Enter the following command and press Enter:
%localappdata%\Microsoft\OneDrive\onedrive.exe/reset
- Press Enter to run the command.
- Once done, open OneDrive and sign into your account.
5. Turn off the Proxy server via Settings
- Begin by clicking on the Start menu on the task bar and select Settings.
- In the Settings menu, select Network & Internet.
- Thirdly, on the next menu, select Proxy.
- This time find Manual proxy setup and click on Setup.
- Then toggle the Use a proxy server switch Off.
- Finally, click on Save to complete the setting.
By following the five easy steps outlined in this article, you should now be able to fix any OneDrive sync issues on Windows 11. Remember to always back up your data before changing your computer.
If you still have any issues, contact Microsoft Support for further assistance. Let us know which of the above methods worked best for you in the comment section below.
