The Razer Kraken is a popular gaming headset with a significant fan following due to its superior audio quality and comfortable design. However, like any other electronic device, the Razer Kraken headset is not immune to issues, and its drivers may not be working.
When the Razer Kraken drivers stop working, it can be frustrating for gamers who rely on the headset’s superior sound quality for an immersive gaming experience.
This article will discuss the 6 best solutions if Razer Kraken drivers aren’t working, which will help users troubleshoot and fix the problem quickly and effectively.
Why is my Razer Kraken headset not working?
There are various factors as to why you might be facing this problem. The most common causes include:
- Driver issues: If the drivers for your Razer Kraken headset are outdated or corrupted, it can cause the headset to malfunction or not work at all.
- Connection problems: If the headset is not properly connected to your computer or gaming console, it may not work.
- Audio settings: Incorrect configuration of the audio settings on your device can cause the Razer Kraken headset not to work.
- Hardware issues: If there is a problem with the physical hardware of the Razer Kraken headset, it may not work. This could be due to damage to the headset’s cables, connectors, or speakers or an issue with the microphone.
- Compatibility issues: If your Razer Kraken headset is incompatible with your computer or gaming console, it may not work.
How do I get my Razer Kraken to work on my PC?
1. Enable the Razer Kraken headset microphone as your default device
- Right-click on your sound Icon at the bottom of your screen and choose Open Sound settings.
- Scroll down, locate, and select More sound settings.
- Right-click within the Recording tab and choose Show Disabled Devices.
- Right-click on the Razer Kraken microphone and click the Enable option.
- Right-click the Razer Kraken microphone, select Set as Default device, choose the Apply button, and click OK.
2. Increase the microphone headset volume
- Right-click on your sound Icon at the bottom of your screen and choose Open Sound settings.
- Scroll down, locate, and select More sound settings.
- Click the Recording tab, right-click the Razer Kraken microphone, and choose Properties.
- In the Microphone Array Properties window, select the Levels tab and increase the volume to the highest.
- Click the Advanced tab, select the lowest sample on the Default Format menu, select Apply and click OK.
3. Roll back the Realtek driver
- Hold the Windows + X keys simultaneously and select Device manager.
- Click the small arrow next to Audio inputs and outputs to display more options, right-click your Realtek device, and choose Properties.
- Click the Driver tab and select Roll Back Driver.
4. Run the program as an administrator
- Right-click on the program icon and click Properties.
- Click the Compatibility tab to open, and then check the box next to the Run this program as an administrator option.
- Select Apply and choose OK to save the changes.
5. Make use of the Hardware and devices troubleshooter
- Hold Windows + R simultaneously to open the Run dialogue box, type control panel, and hit Enter.
- Select the Troubleshooting option.
- Select the View all option on the top left corner of your screen.
- Select Hardware and Devices, click the Advanced button, and select Apply repairs automatically.
- Follow the on-screen instructions to the end and then reboot your system.
6. Reinstall your Razer Kraken device driver
- Hold the Windows + X keys simultaneously and select Device manager.
- Click the small arrow next to Audio inputs and outputs to display more options, right-click your Realtek device, and choose Uninstall device.
- Select Uninstall on the dialogue box that comes up.
- Next, restart your system with the Kraken headphones; this should reinstall your Razer Kraken driver.
Why is my headset plugged in but no Sound?
- Incorrect or loose connection: The most basic and common issue is an incorrectly plugged-in or loose connection.
- Driver issues: Your computer or device may not recognize your headset if the necessary drivers are missing, outdated, or corrupted.
- Audio settings: Your audio settings may be configured to use a different playback device instead of your headset.
- Mute or low volume: Check if your headset is muted or the volume is turned down.
- Physical damage: If your headset has physical damage, such as a broken wire, damaged speaker or microphone, or any other hardware issue, it may not produce sound.
- Compatibility issues: Some headsets are incompatible with specific devices or operating systems. Check if your headset is compatible with your device and operating system.
- Dead battery: If your headset is wireless and has a built-in battery, it may have a dead battery which could be causing this problem.
The 6 solutions mentioned in this article will help you resolve sound issues with your Razer Kraken headset. If you have tried all the solutions mentioned in this article and are still experiencing problems, you may need to contact Razer support or consider getting a replacement headset.
However, in most cases, the solutions provided here should be enough to get your Razer Kraken drivers working and your headset back up and running.