The Shatterline Connection 01-00 error has been a persistent issue for many users of the popular online game. This error occurs when the game’s server cannot connect with the user’s device, resulting in frustration and an inability to play the game.
This article will explore the causes of the Shatterline Connection 01-00 error and provide solutions to help users fix the issue.
What is shatterline connection error 01?
Shatterline Connection Error 01 is an error that occurs when the server of the online game Shatterline cannot establish a connection with the user’s device.
Some of the reasons why you might encounter this problem are listed below.
- Network connectivity issues: One of the most common causes of the Shatterline Connection Error 01 is network connectivity issues. This can be due to a weak or unstable internet connection or an issue with the game’s server.
- Firewall or antivirus software: Some users have reported that firewall or antivirus software can interfere with the game’s connection, resulting in the error. This is particularly true for software that is overly aggressive or blocks outgoing connections.
- Outdated game version: If you’re running an outdated version of the game, you may encounter the Shatterline Connection Error 01.
- Server maintenance or overload: If the game’s servers are undergoing maintenance or are overloaded due to high traffic, you may experience connectivity issues that result in the error.
- Device issues: The error may also be caused by user device issues. This could include a lack of storage space, outdated drivers, or hardware issues like a failing network card.
How do I fix Shatterline connection error 01-00?
Before attempting the steps below, we recommend verifying your network connection and restarting your router. Most users have found that this error occurs mostly due to unstable or weak network connections, so verifying the network is a good first step.
If this step did not fix the problem, try the fixes listed below.
1. Modify the Network Store Interface
- Hold the Windows + R keys simultaneously to launch the Run dialogue, type services.msc, and hit Enter.
- In the Services window, please search for the Network Store Interface option, right-click on it, and choose Properties.
- In the Startup type drop-down menu, select Manual.
- After this, relaunch Shatterline and check if the problem has been resolved.
2. Verify your game files
- Launch the Steam client on your computer.
- Go to the Library section and locate the Shatterline game.
- Right-click on the game and select Properties from the drop-down menu.
- In the Properties window, choose the Local Files tab.
- Select the Verify integrity of game files button.
- Wait for Steam to verify the game files. This process may take several minutes to complete depending on the speed of your computer.
- Once the verification is complete, you will see a message that says All files successfully validated.
- Relaunch the Shatterline game and see if it works without displaying the error.
3. Check the game server status
Checking the Shatterline server status can help resolve the connection error 01-00 because issues with the game servers often cause this problem.
By checking the official Shatterline website for any ongoing server issues or maintenance, you can determine if the problem is on your end or if it is a widespread issue affecting many players.
If there is a server problem, you may need to wait until they are resolved before you can play the game again.
By keeping track of the server status, you can avoid wasting time trying to troubleshoot your internet connection or the game itself. Instead, focus on finding other things to do while waiting for the servers to return online.
4. Disable VPN
- Hold the Windows + I keys simultaneously to open settings, then choose Network & Internet.
- Select the VPN category in the left pane.
- On the right-hand side, choose the VPN you want to disconnect.
- Then choose Disconnect to disable your VPN.
- Finally, verify to see if the problem has been fixed.
5. Contact Shatterline support
Contacting Shatterline support can help resolve the Shatterline connection error 01-00 as they can assist in diagnosing the issue and finding a solution that works for you.
They have access to more advanced troubleshooting tools and may be able to identify specific issues with the game servers or your account. Shatterline support can also guide any updates or fixes available for the game.
When contacting Shatterline support, please provide as much information as possible about the error you are experiencing, including any error codes or messages, so they can quickly identify the issue and provide the best possible solution.
In conclusion, following the steps in this article will help you overcome the Shatterline connection error and get your game running smoothly without any problems.
Remember that the solutions in this article have not been listed in any particular order, so try as many solutions s possible until you find one that works best for you.