If you’re having trouble getting Windows Hello working on Windows 11, this guide is for you. With the latest operating system update, many users have encountered issues with Windows Hello not working properly.
Fortunately, you can try a few simple solutions to get Windows Hello running again. In this article, we’ll show you the best 5 solutions for fixing Windows Hello not working on Windows 11. With these steps, you should be able to get Windows Hello running again in no time.
Why is Windows Hello not working on Windows 11?
There are several reasons why Windows Hello may not be working on your Windows 11 PC. The most common causes are identified below:
- Imaging drivers old: When the drivers are old and outdated, Windows Hello cannot run.
- Unauthorized login: Set up and correctly enter the login credentials for Windows Hello. This is a major cause of this issue. You may see that Windows Hello PIN not working in Windows 11.
- Unavailability of required device: Connect relevant and appropriate devices for the biometrics to function properly. For instance, a user may say we couldn’t find a camera compatible with windows hello face windows 11.
- Malfunctioning biometric devices: If there are issues with face recognition, check that the biometric device is working fine and the conditions are in order. It is evident if your device is having trouble Recognizing your Windows 11.
- Feature unavailable: For example, a Windows Hello fingerprint may be needed, but this option is currently unavailable on your Windows 11.
Now that we have identified possible reasons let us see possible solutions that will get us back on track.
What do I do if Windows Hello is not working on Windows 11?
1. Reinstall biometric driver
- First, open the Quick Link menu by pressing your keyboard’s Windows and X buttons and choose Device Manager.
- Secondly, double-click on Biometric devices option to expand it.
- After that, right-click on the desired biometric device and choose Uninstall device.
- Then, check on the Attempt to remove the driver for this device box, and click on Uninstall.
- Finally, restart your PC.
Windows will automatically reinstall the best driver for the device.
2. Uninstall/reinstall the Windows Hello
- Click on the Windows icon and then click on the Settings icon.
- On the next window, select Apps.
- After that, select the Optional Features.
- Search for Windows Hello in the search entry bar.
- Now click the app, and then select Uninstall.
- Return to Optional Features, click Add an optional feature, and select View features.
- Search for Windows Hello and then follow the instructions to install it.
- Finally, restart your PC.
3. Reset biometric options
- Press the Windows + I keys together to launch Settings and select Account.
- Then click on the Sign-in options.
- After that, find Facial recognition and Fingerprint recognition.
- Then select the function throwing the errors and click on the Remove option.
- Click the Set up button and use the on-screen instructions to set up new facial and fingerprint recognition as appropriate.
- Finally, restart your PC.
4. Update Windows
- Firstly, press the Windows + I keys together to open Settings or open by clicking the Windows icon on the Taskbar.
- Then click the Windows Update option and the Check for updates button to find new updates.
- Now Windows will search for new Windows updates. Follow the on-screen instructions to install the update.
- Finally, restart your computer.
5. Update drivers
- Firstly, press the Windows + I keys together to open Settings or open by clicking the Windows icon on the Taskbar.
- Then click the Windows Update option and the Check for updates button to find new updates.
- Now click on Advanced Options.
- Then click on the Optional updates section.
- Finally, select the Driver Updates section and Download and Install all the available updates.
- The driver will start to download. Allow the process to complete.
- Finally, restart your PC.
Windows Hello is an excellent feature for Windows 11 users but can sometimes be unreliable. If Windows Hello is not working on Windows 11, it can be solved by the solutions provided above.
To fix this, you should follow those steps studiously. If these solutions do not work, contact Microsoft Support or your device manufacturer for further assistance.
